Results, not excuses — our customer satisfaction survey proves our core message

At Raahen Konepajatyö, we want to extend our heartfelt thanks to our customers for their trust. This summer’s customer satisfaction survey sent us a clear message: we’re on the right track. Our Net Promoter Score (NPS) reached an impressive 86, showing that our customers aren’t just satisfied —they’re willing to recommend us.

Our customers consistently highlight that our service is pleasant, the quality of our work is high, and collaboration with us is smooth. They also appreciate our quick response times, technical expertise, and our reliability in keeping promises. We listen, we care, and we take action.

This feedback empowers us to keep improving and become even better. We strive to be a machine shop partner you can rely on — project after project, year after year.